Your Responsibilities

• Designing bespoke, end-to-end dining experiences for each VistaJet flights, ensuring menus align with individual customer preferences while contributing to a seamless “home away from home” experience;
• Developing menu proposals that are based on known customer preferences, customer feedback from previous flights, while adhering to budgetary procedures;
• Maintaining high quality control standards, instilling a high degree of attention to detail to ensure that catering for all flights meets VistaJet’s standards;
• Managing supplier pricing data within internal systems, ensuring accuracy, timely updates, and alignment with agreed commercial terms;
• Overseeing the full financial lifecycle of catering orders, including purchase order creation, invoice verification and reconciliation
• Maintaining detailed and accurate records of orders, supplier communications, invoices, and issue resolution within internal systems;
• Properly logging and escalating all issues or feedback within our in-house system, with the suppliers or other with other VistaJet departments;
• Communicating with our Cabin Hostesses before each flight to ensure all catering has been received and is of sufficient standard;
• Building and maintaining strong supplier relationships while ensuring compliance with VistaJet’s financial, contractual, and service standards
• Quickly resolving day-to-day issues with suppliers.

Required Skills, Qualifications, and Experience

• Strong understanding of financial processes, including budgeting, cost control, invoicing, and reconciliation;
• Experience managing supplier relationships, ideally within food & beverage, luxury hospitality, aviation, or a similarly fast-paced environment;
• Good knowledge of multiple international cuisines and dietary requirements that will enable to you create tailor-made menus;
• Experience in the food and beverage industry, gained within an innovative and/or upmarket hotel or restaurant;
• Impeccable attention to detail that will ensure that on-board catering is always of an excellent standard;
• Strong problem-solving skills, with the ability to remain calm and effective under pressure in a fast-moving environment;
• You possess an excellent standard or written and spoken English;
• You’re prepared to work flexible hours, including weekends and/or public holidays and evenings;
• A competent user of Microsoft Office programmes, including Outlook, Excel and Work, and web-based systems and search engines.